At Boss Nutrition, customer satisfaction is our top priority. We aim to provide you with the best quality products and service. If you are not completely satisfied with your purchase, please review our refund and return policy below.
1. Returns
- Returns are accepted only for products that are damaged, defective, or delivered incorrectly.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Return requests must be raised within 7 days of receiving the order.
- Products opened, used, or tampered with will not be eligible for return due to hygiene and safety reasons.
📩 To request a return, email us at support@bossnutrition.in with your order number, reason for return, and clear photos of the product.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–7 business days.
- Shipping charges are non-refundable.
- If the product was purchased under a promotional discount, the refund amount will reflect the discounted price.
3. Replacement Policy
If you receive a damaged or incorrect item, we will offer a free replacement of the same product after verification.
4. Cancellations
- Orders can be cancelled within 12 hours of placing them or before dispatch, whichever is earlier.
- Once shipped, the order cannot be cancelled.
5. Exceptions (Non-Returnable Items)
The following products are not eligible for return or refund:
- Opened or used health supplements
- Products without original packaging or seal
- Items purchased during special sales or clearance offers
6. Contact Us
For all refund, return, or replacement queries, please contact our support team:
📧 support@bossnutrition.in
📞 +91 87288-25041
🏢 Boss Nutrition, Badrukhan, Sangrur – 148001, Punjab, India